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How does a modern IT system affect the quality of ticket control and debt collection? An example of cooperation with CPW
03.03.2023
Legal

Modern technological development is causing many companies to change their existing ways of operating in order to maintain the highest possible quality of service. CPW, which offers a ticket control and debt collection system for issued surcharges in public transport, bases its business on modern solutions to improve operational processes. One of them is the IT system we had a chance to create, which has been used by our client for years.

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Call to action - how to effectively encourage people to take action?
09.02.2023
User interface design

Designing a website from the visual side is a complex process which is not only limited to creating an attractive layout. In order to achieve the purpose of the site, the viewer's journey must be properly planned. A call to action (CTA) is a simple tool which helps to increase conversions by getting the user's attention and persuading them to do an expected action.

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IT product life cycle - how to change along with the customer?
23.01.2023
Development strategies

The concept of the product life cycle comes from marketing theory and is worth knowing - especially if you are involved in the development of an IT project or product. A cycle is the period during which a product is available on the market and consists of several phases of varying length. Each phase has a well-defined sequence, but their duration is individual depending on the system in question.

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Let's get to know each other - the beginning of cooperation with the customer is the key to success
30.11.2022
Development strategies

The effect of the first impressions plays a huge role in the cognitive process. It is no different in the case of contact between the customer and the software supplier. The beginning of cooperation can realistically determine the success or failure of the planned project. Hence, almost every professional IT company has developed its own scheme of action, during this period.

Public_thumb_www_dpd_uid_ux_ui__1_
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UX and UI - what is it and what are the differences?
23.11.2022
User interface design

User Experience and User Interface are two concepts that mainly appear in the context of web or mobile application design. Although they are completely different, they often result from each other - without a well-designed UI there is no way to create a usable UX, and vice versa. In order for the solution to bring the expected results, both processes should be coordinated with each other.

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How important is it to have a structured multimedia database?
16.11.2022

In order to improve the marketing of an institution, it is crucial for it to have the appropriate external communication. Very often the basis of such activities are various types of audiovisual materials. So the question arises - how to properly collect and then manage good quality photos and videos related to its activities? Supporting various types of institutions, we introduced an innovative solution that improves their image - PhotoPortal, which has been used by our clients for years.

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When to carry out a website upgrade?
26.10.2022
Advanced online software

A website still remains one of the best marketing tools, seen as a kind of business card for a company. Very often it is the point of first contact between a product and its customer. At the same time, along with the emergence of newer and newer information technologies, the ways of developing software, including website design, are evolving. In addition to all of this, user habits and general visual standards are also changing. Hence, in order for sites to be attractive to audiences and inspire trust, they should undergo regular modernization, that is, adaptation to current trends.

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How do we implement IT systems at OnlineIdea?
25.10.2022
Commercialisation support

The rapid development of new technologies means that IT systems need near-constant updates and modifications so that working with them can be more efficient, but also more convenient. This dynamic progress means that the requirements of customers are not limited to product quality. Efficiency of service and speed of response to market changes are also very important. Moreso, properly designed and executed IT systems organize the flow of information and improve the efficiency of communication inside and outside the company.

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Product workshops - what are they and why should they be conducted?
18.10.2022
Development strategies

Product design is a complex process, which consists of a number of important elements that affect the final result. One of them is making first arrangements with the client, which is the foundation for taking further implementation actions. The starting point of the process is managing their expectations and the initial vision of the application, system or other IT solution that they have. Product development workshops are a very helpful method, facilitating a smooth transition through the first stages, centered around an in-depth analysis of the concept. They reduce risks, prepare a precise plan, as well as to set priorities and confront the idea with real feasibility. They serve to establish fruitful cooperation, based on mutual understanding.

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Online Diagnosis - how to improve contact between doctors and patients?
29.09.2022
Healthcare

The first contact with the patient is extremely important, as it defines the further steps that will be taken in the course of diagnosis and treatment. Communicating the necessary information over the phone can be problematic, so usually the patient has to go in person for an initial visit. Unfortunately, waiting times to see specialists are often very long and people who are struggling with severe pain may not have the strength to show up in person.

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Innovation vs. maintenance - how to find the right balance?
28.09.2022
Development strategies

Sometimes it can be extremely difficult to maintain a product - not only do you have to take care of existing customers, but at the same time innovate to attract new ones. These new features keep the product attractive and profitable, but smaller improvements and bug fixes are also required. Finding a balance between the two can also be complicated by the constant changes in the market, which the Product Manager is not always able to predict.

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How does the JLR HUB improve dealer management and communication?
21.09.2022
Automotive

The ever-increasing demand for cars poses quite a challenge for the entire automotive industry. The product ranges of most brands are becoming increasingly extensive, both in terms of models and personalisation. Today's consumers are keen to take advantage of the ability to customize vehicles to suit their preferences. At the same time, all brands are experiencing immense pressure to electrify their lineup.

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Improving the debt collection process through integration with the Electronic Writ of Payment Procedure [EPU]
19.09.2022
Legal

The main service provided by CPW sp. z o.o. is ticket control in public transport vehicles and thus taking care of the carriers' financial liquidity. Whilst supporting CPW, we always look for innovative solutions that improve operational processes related to control and debt collection. One of these solutions is the use of the Electronic Writ of Payment Procedure, which has been used by our clients for years.

Public_thumb_www_legal_cpw
Hover_image
How does a modern IT system affect the quality of ticket control and debt collection? An example of cooperation with CPW
03.03.2023
Legal

Modern technological development is causing many companies to change their existing ways of operating in order to maintain the highest possible quality of service. CPW, which offers a ticket control and debt collection system for issued surcharges in public transport, bases its business on modern solutions to improve operational processes. One of them is the IT system we had a chance to create, which has been used by our client for years.

Public_thumb_www_dpd_uid_cta
Hover_image
Call to action - how to effectively encourage people to take action?
09.02.2023
User interface design

Designing a website from the visual side is a complex process which is not only limited to creating an attractive layout. In order to achieve the purpose of the site, the viewer's journey must be properly planned. A call to action (CTA) is a simple tool which helps to increase conversions by getting the user's attention and persuading them to do an expected action.

Public_thumb_www_dpd_devstr_productlifecyrcle__1_
Hover_image
IT product life cycle - how to change along with the customer?
23.01.2023
Development strategies

The concept of the product life cycle comes from marketing theory and is worth knowing - especially if you are involved in the development of an IT project or product. A cycle is the period during which a product is available on the market and consists of several phases of varying length. Each phase has a well-defined sequence, but their duration is individual depending on the system in question.

Public_thumb_www_dpd_beginning
Hover_image
Let's get to know each other - the beginning of cooperation with the customer is the key to success
30.11.2022
Development strategies

The effect of the first impressions plays a huge role in the cognitive process. It is no different in the case of contact between the customer and the software supplier. The beginning of cooperation can realistically determine the success or failure of the planned project. Hence, almost every professional IT company has developed its own scheme of action, during this period.

Public_thumb_www_dpd_uid_ux_ui__1_
Hover_image
UX and UI - what is it and what are the differences?
23.11.2022
User interface design

User Experience and User Interface are two concepts that mainly appear in the context of web or mobile application design. Although they are completely different, they often result from each other - without a well-designed UI there is no way to create a usable UX, and vice versa. In order for the solution to bring the expected results, both processes should be coordinated with each other.

Public_thumb_www_lg_fotoportal
Hover_image
How important is it to have a structured multimedia database?
16.11.2022

In order to improve the marketing of an institution, it is crucial for it to have the appropriate external communication. Very often the basis of such activities are various types of audiovisual materials. So the question arises - how to properly collect and then manage good quality photos and videos related to its activities? Supporting various types of institutions, we introduced an innovative solution that improves their image - PhotoPortal, which has been used by our clients for years.

Public_thumb_www_wamad_advonsoft_upgrade_website
Hover_image
When to carry out a website upgrade?
26.10.2022
Advanced online software

A website still remains one of the best marketing tools, seen as a kind of business card for a company. Very often it is the point of first contact between a product and its customer. At the same time, along with the emergence of newer and newer information technologies, the ways of developing software, including website design, are evolving. In addition to all of this, user habits and general visual standards are also changing. Hence, in order for sites to be attractive to audiences and inspire trust, they should undergo regular modernization, that is, adaptation to current trends.

Public_thumb_www_comm_support_it_systems
Hover_image
How do we implement IT systems at OnlineIdea?
25.10.2022
Commercialisation support

The rapid development of new technologies means that IT systems need near-constant updates and modifications so that working with them can be more efficient, but also more convenient. This dynamic progress means that the requirements of customers are not limited to product quality. Efficiency of service and speed of response to market changes are also very important. Moreso, properly designed and executed IT systems organize the flow of information and improve the efficiency of communication inside and outside the company.

Public_thumb_www_dpd_devstr_workshop
Hover_image
Product workshops - what are they and why should they be conducted?
18.10.2022
Development strategies

Product design is a complex process, which consists of a number of important elements that affect the final result. One of them is making first arrangements with the client, which is the foundation for taking further implementation actions. The starting point of the process is managing their expectations and the initial vision of the application, system or other IT solution that they have. Product development workshops are a very helpful method, facilitating a smooth transition through the first stages, centered around an in-depth analysis of the concept. They reduce risks, prepare a precise plan, as well as to set priorities and confront the idea with real feasibility. They serve to establish fruitful cooperation, based on mutual understanding.

Public_thumb_www_healthcare_online
Hover_image
Online Diagnosis - how to improve contact between doctors and patients?
29.09.2022
Healthcare

The first contact with the patient is extremely important, as it defines the further steps that will be taken in the course of diagnosis and treatment. Communicating the necessary information over the phone can be problematic, so usually the patient has to go in person for an initial visit. Unfortunately, waiting times to see specialists are often very long and people who are struggling with severe pain may not have the strength to show up in person.

Public_thumb_www_devstr_innovation
Hover_image
Innovation vs. maintenance - how to find the right balance?
28.09.2022
Development strategies

Sometimes it can be extremely difficult to maintain a product - not only do you have to take care of existing customers, but at the same time innovate to attract new ones. These new features keep the product attractive and profitable, but smaller improvements and bug fixes are also required. Finding a balance between the two can also be complicated by the constant changes in the market, which the Product Manager is not always able to predict.

Public_thumb_www_automotive_jlr_hub
Hover_image
How does the JLR HUB improve dealer management and communication?
21.09.2022
Automotive

The ever-increasing demand for cars poses quite a challenge for the entire automotive industry. The product ranges of most brands are becoming increasingly extensive, both in terms of models and personalisation. Today's consumers are keen to take advantage of the ability to customize vehicles to suit their preferences. At the same time, all brands are experiencing immense pressure to electrify their lineup.

Public_thumb_www_legal_epu
Hover_image
Improving the debt collection process through integration with the Electronic Writ of Payment Procedure [EPU]
19.09.2022
Legal

The main service provided by CPW sp. z o.o. is ticket control in public transport vehicles and thus taking care of the carriers' financial liquidity. Whilst supporting CPW, we always look for innovative solutions that improve operational processes related to control and debt collection. One of these solutions is the use of the Electronic Writ of Payment Procedure, which has been used by our clients for years.